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State Farm® Insurance Agent

Charles Baum

11120 New Hampshire Avenue
Ste 101
Silver Spring, MD 20904-2678

1 1/2 Miles North of Beltway, behind McDonald's and Dunkin' Donuts

Profile photo of a State Farm Agent named: Charles Baum

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call or text us 24 hours a day!

Contact me to schedule a virtual meeting


11120 New Hampshire Avenue
Ste 101
Silver Spring, MD 20904-2678


English, Spanish, Vietnamese

March is the month you might head out on spring break; a lot of folks will be on the road and it is the perfect time to make sure you have the right auto insurance coverage. Does Auto Insurance seem complicated to you? We enjoy helping our customers by answering your questions to help make insuring your car 🚗 easy!

When it comes to finding the right insurance provider, it is not just about finding the right prices, but also about finding the right team to lead you through the process - answering questions, providing guidance, and truly being present to help. We love what we do, and it shows!

Our office is fluent in Spanish, Vietnamese and English, and we provide a variety of Auto, Motorcycle, Boat, Homeowners, Renters, Life, Supplemental Health, Business Lines, Personal Lines, Pet, Commercial and Financial Products to protect what is most important to you.

I am a University of Maryland graduate, with a B.S. degree, Dean's List. I have been a State Farm Agent for over fifty years. My office is easily accessible and centrally located in the White Oak area of Silver Spring, MD. I believe in old-fashioned customer service, where you speak to real people in real time with any policy questions. My team and I are at the office, in-person, Monday through Friday from 9am to 5pm to provide personalized and professional service for all of our customers & good neighbors. We schedule in-person, phone or virtual appointments. 🏡🚗💼

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products


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We believe in showing up for our customers. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and plan for the future. Our team is committed to the principle of remarkable service, integrity and professionalism while providing a full range of State Farm Auto, Fire, Homeowners, Renters, Life, Supplemental Health, Commercial and Financial products to our community. We provide prompt, professional & personalized service and treat every one of our State Farm customers like a good neighbor.

Our team of trained professionals assist customers all throughout Maryland, Virginia, and Washington, DC with State Farm Insurance products and services. Stop by the office or contact us for a free quote! Create your Personal Price Plan today!

Want to join our team? We're hiring! Now seeking bilingual associates. Fluent Vietnamese or Spanish speaking applicants should contact our office for details!

Languages Spoken: (1) Spanish (2) Vietnamese (3) English

We take the time to listen and make sure that we match the right products and services to your specific needs and goals. Our skilled and knowledgeable associates can answer any question about State Farm Auto, Home & Property, Homeowner Association, Supplemental Health, Small Business, Life, Health, Pet Medical, Liability, and Commercial lines of insurance.


Lan Hoang

Agent's Executive Assistant

We are very lucky to have Lan! She does it all and can answer just about any insurance-related question. She's our fearless leader and office manager. Fluent in Vietnamese and English, Lan is licensed in Life, Health, Property and Casualty Lines of Insurance.

When Lan is not here, she loves painting and spending time with her beautiful grandchildren.


Zuni Quijada

Office Manager

Zuni has a fan club in this office and with good reason! Zuni is loyal, knowledgeable, friendly and knows the business inside and out. She can guide any of our customers making sure that they get the right coverage they need. Fluent in both Spanish and English, Zuni is licensed in Life, Health, Property and Casualty Lines of Insurance.

Outside of the office, Zuni loves travelling, finding online deals and spending time with her family and new grandson!


Rocio Espinales

Office Representative

Rocio is an integral part of our team! She knows everything about State Farm and matching the right products and coverage to her loyal clientele. Her intelligence, kindness and sense of humor keep our team afloat. Fluent in both Spanish and English, Rocio is licensed in Life, Health, Property and Casualty Lines of Insurance.

Outside of the office, Rocio loves her family, listening to podcasts and raising her new puppy "grandchildren" (she's the Dog Whisperer...)


Jose Sotelo

Office Representative

Jose is our rising star and brings a lot of knowledge, savvy, and humor to our team. He guides many of our customers with auto, homeowners, renters and business policies. Fluent in both Spanish and English, Jose is licensed in Property & Casualty Lines of Insurance.

When Jose is not here, he enjoys spending time with his friends & family, soccer, basketball and catching up on GOT or The Last of Us.


Melissa Baum

Agent's Executive Assistant

Melissa might be new to the lineup, but she grew up in the insurance business, watching Charlie build the agency. Melissa comes back to the DMV from New York after running a few of the most popular restaurants in Manhattan to join the family business. Melissa is licensed in Life, Health, Casualty, and Property Lines of Insurance.

When Melissa isn't in the office, she loves cooking, entertaining, and hiking with her wife and rescue dog, Aidy.

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.